Privacy Policy

Privacy Policy

Our Commitment to You
At Eyesy Eco, we are committed to making your event preparations effortless, beautiful, and secure. Just as we believe in a transparent, 100% natural process for our palm leaf plates, we believe in being completely transparent about how we handle your personal data.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://eyesyeco.co/ (the "Site").

1. What Information Do We Collect?

When you visit the Site, we automatically collect certain information to make your shopping experience smooth and "easy on the eyes."

  • Device Information: We collect data about your web browser, IP address, time zone, and some of the cookies installed on your device. We also track the pages or products you view to help us improve our site.
  • Order Information: When you make a purchase or attempt to make a purchase, we collect necessary details to fulfill your order, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.

2. How Do We Use Your Information?

We use the Order Information primarily to fulfill any orders placed through the Site (including processing your payment, arranging for shipping via our US fulfillment partners, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you regarding your order or return requests.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with friendly updates or advertising relating to our natural tableware. (We promise not to spam you—we hate that too).

3. Sharing Your Personal Information

We do not and will never sell your personal information to shady third parties.
We only share your Personal Information with trusted partners to help us provide our services to you, such as: 

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Fulfillment Partners: We share necessary shipping details (like your name and address) with our US-based warehouse networks (e.g., Amazon Fulfillment) solely to get your party supplies delivered to your doorstep.
  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

4. Let's Talk About Cookies

To provide a customized, seamless shopping experience, our Site uses "cookies." These are small data files placed on your device that help the Site remember your preferences (like what's in your shopping cart). You can choose to disable cookies through your browser settings, though some features of our Site may not function perfectly without them.

5. Your Rights (CCPA & GDPR Compliance)

If you are a resident of certain regions (including California or the European Economic Area), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

Got questions about your privacy, or just want to chat about hosting an eco-friendly party? We are here for you.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@eyesyeco.co